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<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">TrackCore, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">25 Commerce Avenue SW<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Suite 200<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Grand Rapids, MI 49503<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> abstraction-jobs-bounces@calvin.edu [mailto:abstraction-jobs-bounces@calvin.edu]
<b>On Behalf Of </b>Keith Vander Linden<br>
<b>Sent:</b> Friday, March 18, 2016 11:18 AM<br>
<b>To:</b> abstraction-jobs@calvin.edu<br>
<b>Subject:</b> TrackCore IT Position<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here’s an opportunity at TrackCore, a local medical technology company. The previous employee in this position is a Calvin graduate who moved to another position in the company, so, if you’re interested, we have some good information on
this company and position.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">------------------------------ (manually reformatted from PDF)<o:p></o:p></p>
<p class="MsoNormal">Job Title: Technologist <o:p></o:p></p>
<p class="MsoNormal">Salary Range: Negotiable / DOE <o:p></o:p></p>
<p class="MsoNormal">Department/Group: IT / Technical <o:p></o:p></p>
<p class="MsoNormal">Will Train : Limited <o:p></o:p></p>
<p class="MsoNormal">Location: Grand Rapids, MI <o:p></o:p></p>
<p class="MsoNormal">Travel Required: < 5% <o:p></o:p></p>
<p class="MsoNormal">Reports to: Senior Technologist <o:p></o:p></p>
<p class="MsoNormal">Position Type: Full-time <o:p></o:p></p>
<p class="MsoNormal">Job Description: This individual will use their strong technical and troubleshooting skills to take a technical problem, determine cause and effect from various input sources and personal discovery and work with a broader team to resolve
the issue. The primary focus will be to support the Tier 1 support team to resolve technical issues both software and IT (hardware, network) related along with either software development and / or software testing. The candidate will also work with some
customers directly; assisting them in troubleshooting advanced support issues and helping them deploy our application builds to their servers as well as deploying interfaces with clinical systems. Occasional Tier 1 support when Tier 1 support team is unavailable.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Requirements:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Strong technical skills<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Strong interpersonal skills<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Strong troubleshooting skills<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Effective communicator (written and phone) <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Nice to haves: <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience with and knowledge of RFID technologies<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Software development or testing experience<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Customer Service / Support experience<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Project management experience<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Windows desktop and server experience<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Experience in the healthcare industry in particular system interfaces
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Primary Responsibilities: <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Tier II software support<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Either software development or software testing (depending on the candidate)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Extremely limited after-hours support<o:p></o:p></p>
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