Regarding Computer support tech -Grand Rapid, MI

[Patrick Bailey]

If interested in the announcement below, please contact Raj Rana (email on the CC and below) directly.

Patrick M. Bailey, MS
Associate Professor Computer Science and Information Systems
Calvin College
3201 Burton St. SE
Grand Rapids, MI 49546
pmb4 at calvin.edu


From: Raj Rana [mailto:raj at irionline.com]
Sent: Monday, August 15, 2016 3:46 PM
To: Patrick Bailey <pmb4 at calvin.edu<mailto:pmb4 at calvin.edu>>
Subject: Regarding Computer support tech -Grand Rapid, MI

... I have an immediate opportunity with our direct client. Following is the position details. Please let me know if you are available/interested so we can further discuss this position. Also email me your resume and contact number where I can call

Location: Grand Rapid,MI
Duration: 1year

Under minimal supervision, communicates and works together with customers to configure, install, preventatively maintain, improve and troubleshoot client technologies, medical equipment, their systems and integrations that optimize the end user experience. As the point of contact for problem coordination and resolution, demonstrates customer service skills, empathy and urgency. Serves as resource on technology projects and initiatives. Documents problems and resolutions and escalates appropriately, when necessary. May perform end-user training. Participates in the testing and evaluation of new client technology solutions and medical equipment as well as implementing prototypes. Competent to work on most types of client technologies and medical equipment within a diverse customer portfolio, but at times requires guidance from others.

hours: 8-5

Basic Requirements:
Computer support tech experience
customer Service skills
Customer facing experience

Preferred requirements:
Associates Degree
2 years in computer technician and customer support role,
great customer interaction and service skills

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.

Thank you for your time and for consideration. I look forward to hearing from you.

Best Regards,
Raj Rana
Technical Recruiter
Integrated Resources, Inc
IT   REHAB   CLINICAL   NURSING
Inc. 5000 – 2007-2014 (8th Years)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
raj at irionline.com<mailto:raj at irionline.com>
(732) 429-1917
Edison NJ 08817

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