GRPL Held Desk Technician (part time)

[Patrick Bailey]

Do you know a WAN from a LAN? Debian from Ubuntu? Do you enjoy helping folks at the end of their technological rope? If so, then apply to be a part-time Help Desk Technician at Grand Rapids Public Library, a nationally recognized innovative leader in library service. We are looking for someone who can help us serve the community through her/his technological know-how. Friendly deskside manner is a must.


We are looking for:

- A tech-smart people person
- An independent learner who's a little obsessed with helping others understand technology
- A team player with a respectable amount of self-direction and initiative
- A genius in using various operating platforms including Windows, Linux, and Apple
- Someone open to open-source solutions


This is a 20-hour-per-week position which offers paid sick, vacation, and holiday time. Pay starts at $16.8703 per hour and offers the opportunity for increases beginning at six months. See below for more information.


If you are interested in this position, please visit the GRPL jobs page<http://www.grpl.org/about/get-involved/employment/> for information on how to apply.

[http://www.grpl.org/wp-content/uploads/2012/07/GRPL-homepagename1.png]<http://www.grpl.org/about/get-involved/employment/>

Jobs - Grand Rapids Public Library
We are looking for friendly people who can connect with our patrons, empower them with knowledge, and exceed their expectations.
Read more...<http://www.grpl.org/about/get-involved/employment/>


Job Title:   Help Desk Technician
Location:  Grand Rapids Public Library - Main Branch
Wage Range:  $16.8703 to $18.2494 / hr.
Hours:  20 hours per week (evening and weekend hours will be required)
Posting Date:  November 27, 2015
Closing Date:  December 4, 2015, or longer until filled


Job Summary:
This person will maintain end-user workstations on local area network (LAN) and wide area network (WAN).  Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet organization requirements.  Provide support to staff on various applications.  Troubleshoot computer problems, determine source and advise on appropriate action.  Complete application project-based work.  Perform responsibilities in accordance with all organization standards, policies and procedures.


Knowledge, Skills, and Abilities:

1. 1-2 years help-desk experience.
2. Ability to install and support Microsoft Windows and Linux operating systems
3. Ability to troubleshoot and repair computer hardware
4. Solid knowledge of TCP/IP networking
5. Familiarity with open-source software
6. Reliable transportation
7. Strong desire to help others, learn more, and figure things out


Desirable:
- Software development experience, shell scripting, JavaScript or CGI development (primarily Perl)
- Knowledge of library system software, preferably Evergreen
- Working knowledge of SQL

- Experience with Debian or Ubuntu Linux


If you are interested in this position, please visit the GRPL jobs page<http://www.grpl.org/about/get-involved/employment/> for information on how to apply.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://list.calvin.edu/pipermail/abstraction-jobs/attachments/20151128/bcd40d19/attachment.html